Where do I send my KYC verification documents?
Where do I send my KYC verification documents?
KYC Valid.
A valid kyc is required to verify your account. It consists of sending a photo of yourself in which you are holding an identification (legible) and a sheet of paper with the name service4mobile and the date of the day. As shown in the example.
Initially required Identity verification documents. If further documents required, the KYC verification will be requested for another verification.
Proof of Identity Guidelines:
- Please upload a copy of your valid identification in PNG, JPEG or PDF format, no larger than 5 MB in size.
- The image must be high quality, unobstructed and uncropped.
- The image must show a full document page or in case of national ID photocards, both sides of the card.
Please find the detailed list of acceptable documents below:
Identity Verification
◼ A valid copy of your government-issued Photo ID such as National ID Card, Voter ID Card, Passport, Driving License. (Document for nationality verification)
◼ Green card, residence permit papers.
All Identity document details must match the details as submitted in the application, including:
- The document must be valid and display the full photo ID page with a clear picture of the applicant.
- First and last name of applicant.
- Date of Birth.
- Document date of issue and expiry date.
- Your document must not be expired.
Address Verification
◼ Proof of address for the permanent place by your name. This can be a bank statement, utility bill or other official statement issued by a bank or government entity within the past 3 months.
Business Document [If you are a Business Holder]
◼ A valid proof of Business registration documents such as Business Registration or License.
◼ Proof of address for the primary place of business. This can be a bank statement, utility bill or other official statement issued by a bank or government entity within the past 3 months. The proof of address must show the registered business address on your Business Registration or License.
Notes: We accept only clean and high regulations documents. Do not accept any documents are edited or re-touched. If your documents are suspicious or detected as edited or re-touched by scanning or not an original, it might be rejected and in this case, it will not be provided any reason of rejection.
Initially when you registered at Service4Mobile, we do not required KYC verification. We required KYC due to the objective of the KYC is to identity theft, Prevent terrorist financing, Money laundering and Financial fraud. KYC allows us to understand the customer better and manage risks prudently.
Usually, we do not required KYC documents for OLD clients of Service4mobile or any OLD merchant who have valid identity on Online.
KYC documents required for any registered client of Service4mobile with any country in just case you are new client of Service4Mobile and if you want to use PayPal payment gateway.
What do you mean OLD clients or New clients?
We are glad to explain. For example, you have registered client since 2013 and you never deal or you deal with a low volume funds or you ware inactive for long period, in this case, we do not count as an OLD user. So, KYC required in this case.
KYC process is completely safe. We stored Documents and Photos Securely as all documents process by Secure Socket Layer 256 bit Encryption.
You will receive an email notification when KYC status is reflected. Please make sure you have to check your email Spam/Junk folder in case email is not delivered to Inbox folder. You can also check the status of KYC with the KYC Application Form URL where you have already submitted.
No. KYC verify is FREE. You don’t have to pay any charges for KYC.
To submit KYC documents, please use KYC application form by clicking this URL. KYC Application Form [Login Required]
KYC / ID verification is done according to the order the documents were submitted. Usually, It takes less than 24 hours for verification. However, It might take some more time in case there are a lot of applications. It might increase the time when documents are rejected to re-requested. You are requested to wait for some more time, While your documents are verified. We highly appreciate your patience on this.